Frequently Asked Questions

General Questions

Creating an account

To use Waptap, you must first register by giving a valid email address, username, and password. Your username cannot be modified, and your password should be unique (meaning that it is not the same to those you use for other websites).

Who can use Waptap?

  • You must be at least 18 years old

  • You must be permitted by your country/state to join Waptap and access any content available on it in order to enjoy any of its functions.

You must not use Waptap if you do not match the above criteria.

How do I set up my profile?

To set up your profile, go to the account menu and select ‘Edit Profile’ to modify your profile photo, bio, and promo link.

Why can’t I login to my account?

If you have forgotten your password you can reset it from the login screen if you are still unable to login you may have violated Waptaps Terms of Service and your account may have been closed. If you have any questions, please email support ([email protected]) and we will look into it.

How can I delete my account?

Go to Account Settings and select Delete Account to delete your account. You will be logged out and your account will be deleted after you confirm deletion.

All of your videos and account statistics will be permanently lost and you will no longer have access to your Waptap account or any of your content.

Email settings

A verified email address ensures that you receive important system notifications, password changes, and account updates.

You may alter your email notification options by logging into your account. Go to Account Settings and adjust your profile activity updates such as new followers, news and updates.

Mobile application

Waptap does not have a mobile app. Waptap, on the other hand, performs well on both desktop and mobile devices. You may add and create a tile on your homescreen to visit Waptap.com and use it much like a mobile application.

iPhone / iPad

  • Open Safari on your iPhone and navigate to waptap.com.

  • At the bottom, click the "Share" button (upward pointing arrow on a square)

  • Select the "Add to Home Screen" option.

Android

  • Open Google Chrome and navigate to waptap.com.

  • Click the "Options" button (three vertical dots).

  • Click on "Add to Home Screen."

Fan Questions

What are tips?

Tips are one-time payments paid to the creator. When you like the creator's video content, consider leaving a tip. They will be very grateful!

How to send a tip?

To send tips, you must first add your credit card.

  1. Fill in the necessary information to add your credit card.

  2. Enter the amount you want to send as a tip.

  3. Click the Send Tip button.

The creator will be informed that you have sent them a tip.

Can I get my tip back?

You cannot cancel a tip that has already been sent. All sales are final.

Exceptions to this policy are made only for the following reason:

If the customer accidentally tips the wrong amount and the creator has not cashed this out, we will consider a refund on a case-by-case basis. Refunds will take approximately 5 business days for US customers and up to 10 business days for international customers. You can contact [email protected] for more information.

What payment methods are accepted?

Visa and mastercard credit, debit, and prepaid cards are accepted.

Chargebacks

Any chargebacks will be contested with your bank and credit card company requiring us to submit your personal information. Furthermore, customers who chargeback will receive a permanent ban from the Waptap platform.

Any amounts that you seek to chargeback will be reported to the creator.

Creator Questions

How do I become a creator?

You can apply for creator after creating an account then going to the account menu and selecting ‘Upgrade to Creator’. Begin by filling out the necessary information to verify your application.

What do I need to apply?

You must be at least eighteen years old to apply for a Creator account. You must also verify your Creator account by providing the following details:

  1. A close-up photograph of your government-issued identification, such as a passport, driver's license, or Proof of Age card.

  2. A selfie with the same ID. Making sure your face and ID are clearly visible.

How do I get paid?

Waptap currently offers payouts via popular digital wallets or bank transfer.

How much do I get paid?

You keep 80% of all sales that you make plus and extra 5% for referral bonuses.

How do referral bonuses work?

You will receive a bonus 5% of all earnings from any creators that you recruit. Please note this does not come from their earnings, this extra bonus is paid out directly by Waptap.

How to add a payout method

To add your payout method:

  1. Open your profile, navigate to the account menu, and then select Earnings.

  2. Select Settings and input the necessary information.

  3. Start requesting payment.